From Ricart employees, educated consumers & victims of fraud

I live and work in Columbus, Ohio. Thank you for stopping us from shopping at
Ricart. I had not heard about the website, but it is very informative. I work
in the local media and am pleased to see any action against a company that
swindles the public. Thanks again!!! 

                                                        G.W.

My name is George  xxxxx from the Columbus area.  Today, Wed. 3-31-04 I located your web site after deciding I need assistance with rectifying some shyster deals at the Ricart Mega-Mall.

I had purchased a new 2003 Hyundai vehicle on 11-13-04 and find now that somewhere in the shuffling of the papers at closing we had erroneously agreed to a service we declared we did not want. This is the NTDS theft warranty glass etching.

I approached various employees at the dealership on this date as well as calling NTDS and was informed that it was not cancelable.

If you can assist in my quest for a refund of $795.00 I would appreciate your assistance and will work with you to rectify this situation and to help others.

I hope the Ricart family can sleep well at night knowing they are a bunch of lowdown lying cheats who take peoples money without any regard whatsoever. May they be cursed sometime with the same misfortune - trying to figure out how they are going to feed their family or pay their rent after paying for 3000 dollar transmissions and engine work for a useless car. May the salesmen who continue to work for these Ricart Mafia Members also get their just due. I have been laid off from my job and now have a car I will probably never feel comfortable in OR be able to pay off. So much for the American Dream when the Ricart, COCC people are allowed to 'legally' steal. What is justice for, anyway?

K. C.

I just wanted to thank you for your web site.  I am in the market for a new
car and after seeing all those Ricart commercials I was convinced this would
be the place to purchase a new car.  I went on-line today to find Ricart's
web site and I found yours instead.  Thanks to you I will be shopping
somewhere else.

I so glad to find this site! I was recently in an auto accident that totaled my 96 Chevy blazer. Faced with the fact that I can not afford another car payment at this time, due to ACV and the Payoff of the blazer. I thought about going to Ricart automall, thinking they could help someone out in my position. I am GLAD I researched before I bought!

 THANKS! Keep up the good work!

 Mica A. Jepsen

These boneheads told me I had to take the theft gard, or I would not get financed. My credit was not bad, so I did not get why there was any correlation. This was AFTER I had already given them my down payment, and they heisted my trade-in. When I went to get my car and forget the whole deal, they would not let me have it back. I was alone with a now-crying 3 month old, so I signed the papers and left to get the baby home. THEN I had to fight with them for 7 weeks to get my title, finally being directed to some far-flung "customer service" office. I had to drive to work 3 weeks on expired tags because I had no title. Those idiots!

L.B.

Purchased 2000 Kia Sportage from Ricart on 12/09/00. We needed warranty work done. Just recently found out warranty is not in our name as being the original owner. Cannot get covered warranty at our local KIA dealer because of this. Was sold to us as a "new" vehicle. In service date of warranty is 3 weeks before we puchased the vehicle and not even in our name.   

G.L.

I feel that what Ricart did on my 2 car purchases was lawfully wrong. Increasing purchase price of my first car. When confronting General Manager he argued with me and then said "what kind of car do you want" knowing they made a mistake (on purpose) he later told me that if he hadn't offered me another car, I could have sued for 3 times the amount of the car. Then taking ($925) for a warranty and later finding out that I didn't have a warranty and having to spend $400+.

Ron

Ricart refused to tell me the current factory incentives and rebates, refused to tell me how much of a trade in they were giving me for my car, told me that the bank would refuse the loan if I didn't sign up for an extended warranty on the car, told me that I couldn't buy a bedliner seperate, that I had to get the whole Pro-tec package and insurance for rust protection, by the time I left, I had spent 5 hours at ricart, threatened to leave twice because they wouldn't tell me the current ford incentives, and ended up owing 21,000 dollars for a 13,000 dollar truck. I have no mercy for this kind of business practice. Ricart is a cancer on Columbus.

Linda

The Ricart organization has perfected the art of stealing peoples money to the point that many victims don't even know they have been had or don't find out till its to late.

Larry T.

I was charged $1250 for my NTDS by Ricart and I didn’t even know it until I got the settlement paperwork in the mail earlier this month. I think the settlement is totally unfair, at the 6.9% interest I am paying on my $1250 it is costing me $1500! This settlement is about the most unfair thing I have ever seen. If I get $500, like the people from PayDays will get, I am still out $1000 dollars. I thought the purpose of law and law suits was to make the victim "whole" again. This settlement certainly will not make me whole.

P. B.

My wife and I needed a vehicle. Our credit was poor. We were financed by Ricart what seems now a crazy deal. Bottom line is that my wife was in an accident which totaled the used Windstar we purchased. The insurance payoff is $4,500-$5,000 less than what the finance company is demanding. I'm embarrased to say that we ended up with a $21,000 fee on a 1998 vehicle. Am I stuck? By the way I the service was the worst I've ever experienced. Any advice would be helpful. My Insurance adjustor told me to look at the dealer because there must be something wrong for this kind of price difference. Please direct reply to xxxxxxxxx.com

I recently purchased a 2002 Hail Damaged Hyundai Elantra from Ricart (about
two weeks ago).  The hail damage is really no big deal.  The fact that the
paint is now pealing off the side of the car and I've only had it for two
weeks is a very big deal.  Clearly there is something wrong with the paint
job on this car.  I took it to Ricart this afternoon and their service
manager said it's acid eating at the paint that I must have got on the car
because, you know, I randomly throw acid at my car.  When I called Hyundai
to complain, the Hyundai people called Ricart and Ricart told them that it
was caused by the hail.  Was this acid hail, or is Ricart lying to
everybody?  Anyway, I need some help.  Can you give me some advice on where
to go from here? 

Thanks,

i was on the net looking for ricarts site when i came across your site. we have been to ricart before but never purchased a vehicle. it seems everytime we go in to look at something they do not have those special lease deals they advertise but they do have one that is more expensive.  i was getting desperate as i havent been able to find the truck i am looking for so i thought i would try ricart again.  after reading all those letters i remember why i didnt like them in the first place. they wasted our whole day and they wouldnt even let us drive through the used car section they said they would have to drive us or we could walk.(it was 25 degrees outside). thanks for reminding what dirtbags they are! 

                                                                     Donna

I was charged $600.00 for theft guard and was not made aware of it at all by any sales agent at Ricart Ford (Mazda). I found out through a consumer alert on TV. The payment on the Theft guard was included in the full financing of my vehicle (72 months worth). I would like to at least recover what The Ricart Dealership illegally charged me as I am a working man with a family...and It is hard enough to make a living without corrupt business practices taking food from my family's mouths. Thank you in advance for your consideration in this matter.

John

Wow. You're really good. I worked there form 5-1992 to 10-2001. When I resigned, they illegally back dated my termination date by 3 days and still won't give me a copy of anything I signed. I took my children to the doctor to get vaccination shots 2 days before I left and insurance won't cover me. It's only $450, but it's another example of them changing (forging) documents. I left because of the way they treat people. Don't get me started. Keep up the good work.

In March of the year 2003 I bought a new 2003 Ford Ranger from Ricart Ford.After finally reaching an agreed monthly payment amount that I was happy with, I was sent to their finance office to sign the paperwork, After looking at one of the documents I realized that they had added a 2,000.00 service contract. I was never asked if I wanted one. When questioning this I found out that they had already figured this fee into the monthly payment that I agreed on. I told the finance person I did not want a warranty and did not ask for one.His reply was "everone buys one so we just include it in the paperwork" He stated "you dont want to protect this brand new vehicle ?" I replied "NO" He tore up the paperwork and reprinted all the documents without the warranty, and then advised me that my monthly payment would decrease. After then signing , I realized when we got home that they had also slipped in (theift gaurd) at a cost of over 700.00 without asking me. I calledthem and told them to remove it. They would not.

Albert

I worked for Ricart for only about two months right after I gout out of
the Army in the begining of 2001. I was a product specialist. I was
asked to apply by a sales manger when I stopped to purchase a car. Anna
Jayco was her name. While working there the car I purchased had the
Transmission pan plug fall out and ruin the transmission, then a brake
caliper broke and I was riding around in a death trap. Well they were
nice and paid for the transmission. But after the second problem, Mr. Ed
Mcglaughlin (or however you spell it) who heads up the Used Car Factory
(where I worked) offered to help me get out of it and into a different
car. Well I didn't know anything about the financing and thought he was
helping me out and now I am driving in the car I had bought and have
about six grand in negative equity. I didn't realize it at the time
because the way he put it I thought he had canceled the first deal and
started me fresh. I was hurried and thought being that I worked there
they wouldn't jerk me around. Well surprise! Now I have a car that I am so
buried in that I can't get out of. I hope you get something for all the
people they have jerked around and I would gladly help if there is anyway
I can.

Thanks for your time,

From CC: You're not the first veteran Ricart has scammed. Not surprising many employees have sued them for discrimination, sexual harassment, etc.

It is truly a shame that you had to change your site
name. I believe that many more people would be reached
if it had remained the same. I do take some comfort in
knowing that when I typed 'Ricart' in my Yahoo! search
engine, your web site was the next listing under
Fred's.

I have been in the car business for seven years in
another state. I get so aggravated when a customer
tells us that they are going to shop at Ricart to get
the best deal. What a joke. Not only do we lose a
potential customer, but the stereotype is perpetuated
when they realize what happened.

At my dealership we offer extended service contracts,
GAP coverage, and credit insurances from reputable
companies at reasonable prices. None of them are phony
gimmicks. We strive to do business honestly. We price
vehciles up-front so there is no confusion. And there
are no hidden charges.

With any luck the tide will turn against dealers who
habitually commit deceptive business practices. People
like us will still be here doing it the right way. And
people like you will appreciate us.

I am requesting that my name and email address be
withheld. If you post my message you may refer to me
as ACA.

Thank you

From CC: The Fidelity warranty is bogus. Mine I paid $1,500 what turned out to be for 3 Ricart oil changes. The paper work looks official and convincing to the point of deception. It is also part of a class action with Ricart.

Basically, I applied to purchase a 2000 Jeep Wrnagler on 5/06/2000. I signed paperwork to buy at a rate of 11% through NCB. This was on a Saturday; on Wednesday 5/10/00, I was called & told that I NCB denied me, & he would work with another lender. On Saturday, 5/13/2000, Nick called & said Bank One approved me at a rate of 14%. I was told at that time, that I could walk away from the car because of the higher rate. On that day, I went to Krieger, applied for another jeep, and was approved that day by Chrysler at a rate of 11%. On Sunday 5/14/2000, I called Ricart & told a different person in finance that I was no longer interested in the jeep because I received a better rate at Krieger. At this point, I was told that my application through NCB was approved, & that I owned the jeep. I asked what date was I approved; the man said he could not locate the letter of approval. I asked for a phone number for NCB and he said he did not have one. The following Monday, Ricart had the jeep towed to my house. I contacted an attorney, filed a complaint with the Atty General's office, and had my phone messages from Nick transcribed by Professional Reporters, Inc. Ricart did eventually take the jeep back, but it was quite a battle. I still have all copies of my paperwork; the point stressed to Lynn Dewitt at Ricart was that the spot agreement had expired by the time they notified me of approval by the first bank (NCB).

I wish I had seen your website (Columbusconsumer.com) before I went to Ricart Ford this past weekend.  I went to see a 2003 Ford Focus advertised for $8,995 in Saturday's Columbus Dispatch.  They had one vehicle at that price, and it had the price of $8,995 marked in big bright crayon letters on the windshield.  I drove it and said I wanted to buy it.  Then the fun began.  The sales person started giving me financing numbers in terms of monthly payments but would not answer my questions about the interest rate used.  When I told them I could get such-and-such a rate from my credit union, they told me the monthly payments at that rate would be about $175/month.  That didn't sound right, so I contacted my credit union myself, ran the numbers, and found the payment would be closer to $141 per month.  I told the salesman  I wanted to buy the car using my own credit union financing.  They said "ok," but then said I  would have to sign other papers and then go to my credit union on Monday, without explaining what I would be signing.  But first they tried to get me to buy some car protection program covering the seats and paint which they claimed was usually sold for $2,495, for "only" $500.  As near as I could tell, what I was getting was some spray on the seats and some  coupons for 1/2 off some car washes.  Of course I said "no."

I went into the "finance manager's" office - Ms. Rodricka Black.  She started shoving loads of papers across the desk at me to sign.  Powers of attorney, insurance papers, etc. etc.  Then there came an Ohio Sales tax form which said I was paying over $11,000 for the car.  Why?  Ms. Black said this was the actual selling price and that I was assigning a $2,000 rebate from Ford to Ricart.   I had thought the purchase price was $8,995, as stated in the ad and on the windshield.   Then came another big surprise:  She handed over an "Arbitration Agreement,"  saying that  if I had any dispute with Ricart, this meant I agreed to arbitrate it.  I told her I have bought many cars in my life and no dealer ever asked for an arbitration agreement.  She said Ricart had started using them in March 2003 and I would have to sign it.  I said, "Sorry. I'm not signing any arbitration agreement."  At that point I got up and walked out the door.  I did not think until later that I should have demanded that they destroy all the documents I had already signed.

Buying a car is never a pleasant experience, but I have never been so angry in my life.  After I got home I found your website.  Wow!! What an eye-opener.  I see from the 1992 Ohio AG suit and Consent Decree that Ricart has already previously been enjoined from engaging in the deceptive advertising I experienced this past weekend (failing to disclose total cost of vehicle).  The Arbitration Agreement is a new one on me in connection with car sales.  I am sure that 95% of consumers do not understand what this is, or appreciate that that they are signing away their right to sue Ricart.

How can we publicize this and warn consumers not to sign these things??

From CC: Consider it done. I have called and verified they are having customers sign arbitration agreements.

6/28/2003, bought new Mazda MPV 2003, signed standard NTDS registration 
application, salesperson claimed this helps to reduce APR, and 
insurance premium too, because NTDS is recognized by most insurance companies.

From CC: Nope all false. The NTDS you purchased is valued at $15.00 not the grand you paid.

On the 9th of May I had bought a used ford focus zx3 from Ricart, I had signed all the papers and was approved for my loan and  zero down, I did however had a trade in but something had told me not to trade in my vehicle and to keep it, so I did... now almost 30 days later I get a phone call from the gentlemen who financed my car saying they have worked out a better payment for me and that he needed me to come in and do the paperwork, little did I know when I got there I was told that they had made a mistake in my paperwork and that I didn't hit the $2,000.00 a month mark and that I needed to give them $735.00 right then to keep my car or they would take it from me and of course they were more than willing to take my paid off car as a trade in to cover it... I don't know about anyone else but for a single person that is quite a bit of money to come up with in one day, I was already infurriated with them for selling me a lie, and pulling my already signed loan agreement with them... So I ended up giving them the keys to my car and finding a way home from the dealership... In my opinion it would seem to me that they breached the contract and they should have to eat the 73500 and let me keep the car... But I am no lawyer and know nothing about my rights as far as that goes, but I would have to say something Definetly seems wrong about what they did to me.... And of course he had the nerve to tell me that I am still approved and can pick out another car at the same cost if I decided to buy from them ( the nerve)!  Now what I don't understand is that the day I bought the car they had a copy of my current paystub and knew exactly what I was making, now why all the sudden did everything change?

Dave

Purchased 8/27/99. 1994 Pontiac Sunbird VIN # 1G2JB14H8R7511050. Had a coupon for $1,000 minimum trade with us to which the salesperson threw away saying that those were old and he didn't know why they were mailed out to us. Also, They kept my trade-in; a 1990 pontiac grand-am; after I got home I noticed my trade in was described but no trade-in allowance was given on my paper work; when I called them about this they said they would give me $100 for the trade-in; I went and picked up the grand am instead.      D.S.

From CC: Judging from the other details you sent, you also spent $2,000 on worthless "insurance."

I purchased a car in December 2000 from Ricart Used Cars/Jeep on Hamilton Rd.  I recieved your email through another person you contacted.  These are the following problems I had with Ricart:


1.) When they recieved the loan info back from the bank/loan company on a given vehicle that was not affordable, they found a 'similar' vehicle and applied for a loan in my name without my permission.  Ricart than got tags for the vehicle and told me to sign a piece of paper and take my car home.  However, it was not the same brand, the same class nor even a close match the vehicle I had chosen.  The sales staff argued with me that I had no choice and had to take the vehicle they had chosen at the loan specifications without my permission.  After beginning to phone a lawyer in front of the sales staff, they relented.

2.)  I did not have good enough credit to purchase the vehicle I finally settled on, so a family member signed the loan for me.  I was informed that the tags could be in my name and the car be in the family member's by the sales person, they took the tags off of my trade in car (which was in my name) and placed them on the new vehicle (not in my name).  After being stopped by police on a traffic violation, I was threatened with jail time because the tags neither matched my car, nor matched names, something ricart informed me was not a violation of the law and that they reassured me was totally legit.  After reviewing the sales info from Ricart I noticed not only did they put illegal tags on the vehicle, they also charged me for new tags (something around $40 I think) but did not place them on the vehicle.

3.)  Ricart NEVER sent a copy of the title out, even after six months of payments.  This made it impossible to get legal tags on the vehicle and thus made the car legally not driveable.

Hello, glad to see such a website. My husband and I currently live in North Carolina. We were thinking of giving Ricart another chance, because we are going to be making a trip to Ohio to visit family, but not after seeing this site!! My husband is in the military so we are still considered Ohio residents. Anyway, when we were both younger, (i was 19 when it happened to me and I think my husband was 20 when it happened to him.) we both "got screwed" by Ricart. This is two seperate incidents, but along the same line. Of course it was my first time buying a vehicle and I was pressed to make a purchase that night, took the used truck home and was called back a week later stating that the bank "wouldn't go with it" but they could change the prices around and make it work, and I had to sign new loan papers and the like. now similar story with my hubby, except he was buying a camaro, and they called him back after 3 weeks of having the vehicle, he was the smart one parked the vehicle on the lot and threw the keys at the saleperson and put up a big fight to get anything else accomlished. Very glad to see this website and to know that we were'nt the only ones and that ricart is still doing the same thing, so we'll jump on your bandwagon and shop in north carolina!!! Thanks a bunch

Although I live in a different state, I have read with interest the stories posted on your website. I hope that you are successful in getting this business shut down. I cannot believe that they are allowed to continue operations when so many people have filed complaints. Have you considered a demonstration close to the dealership? Anyway, keep up the good fight

SWTDRZM

One week after purchasing a 2003 Mitsubishi Galant, I was called back into the dealer to sign more paperwork.I ended up signing an entire new set of documents with different prices and a new interest rate of 21.5%.I felt since I had the car for a week,I had no choice but to sign.The car was purchased 02-09-03 and trade was not paid off until 03-14-03 causing much harrassment from Sky Bank.I did not get a payment statement from Capital One until 03-29-03 and have yet to get a title.I paid 28150.97 for a car with a sticker of 20007.00

John

I purchased a Ford Focus on March 16th, 2003. I traded in a truck in which I owed $5067 after the trade in value. To account for this negative equity, they gave me a bunch of extra charges including the NTDS. I was confused by this (because they charged me an additional $800 beyond the 5K) so I went back to Ricart for an explanation of the contract. They were not clear in their explanation, and it seems the NTDS was added on extra, even though I was told it was given to me for free because of my finance program. They also seemed to hide the negative equity in my trunk in a strange way because I purchased the vehicle on the Ford Z-plan (discount price for family of ford employee) and the the Z-plan price does not show up on the contract, nor does the $5067.

From CC: They got ya and probably in other ways you haven't found yet. The NTSD is a $15 product. 

What an interesting site!  I thought about going back to Ricart, but after reading this - I think not. 

I took my daughter there to buy her first car - a 2000 Mitsubisi.  The interest rate they gave her - even with me co signing - was a horrendous 13.9%.  They said it was because she did not have much established credit yet.  Well, she got the car and I laid the paperwork down when we got home.  When I got ready to file it a couple weeks later, I discovered this gap insurance for over $700 that I didn't remember being asked about (they shove the papers at you so fast).  So I called and told them we didn't want it and that was a big hunk for a young woman to have added to the expense of her car.  They told me it was too late to do anything about it.  So I wrote the BBB, who contacted Ricart and they changed their tune.  The money was refunded to the bank that financed the car.  Shortly after, we refinanced the car at her credit union for way less interest.

After that incident, why would I even think about going back there to look??

IS

  In October 1999, we visited Ricart Automotive to trade-in our 1997 Ford F-150 and 1997 Nissan Maxima.Our goal was to reduce our monthly payment, reduce our
overall debt, and to purchase a vehicle that met all of our family's needs.  The two vehicles we were most seriously considering were a 1999 or 2000 Ford Explorer, and a 1999 or 2000 Ford Ranger extended cab.

We briefly looked at the Explorers, and then went to look at the Rangers.  We explained to the Sales Associate that we had a 7-year old daughter and wanted a vehicle that was safe, and also provided easy access for her to get in and out.  The 4-door Ranger extended
cab seemed to fit our needs beautifully, but we questioned the side-ways facing jumpseats.  The Sales Associate assured us that the jumpseats were totally safe for any passenger, including a 7-year old.  He even commented that "if they weren't safe, they
wouldn't put seats back there".  We made the decision that this was the truck that would meet our family's needs, and entered into a lease agreement through Huntington National Bank at a payment of $415.24 per month for 60 months, with approximately $8,000 down.

Roughly 3 weeks later, we were driving our new Ranger with our daughter seated in the jumpseat directly behind the driver's seat.  Another vehicle pulled out in front of us and we had to apply the brakes quickly.  This was by no means a "screeching stop", but the
force of the sudden stop threw our daughter's head to the left towards the driver's seat, then snapped back to the right and into the back window.  The sound of her head hitting the window startled us and we turned to see her rubbing her head.  We asked her what
happened and she said that she had hit her head on the window, and had a large bump to prove it.

Since then, we have tried to protect her as best we can in the vehicle.  Most of the time we put her in the front seat with the airbag turned off.  If she has to sit in the back, we try to put a pillow or stuffed animal between her head and the glass.  Even being
aware of the problem, and being very careful, she has still hit her head 4 more times.  Our concern is that if we were to ever be involved in a serious crash, that her head would go completely through the glass and either cause a serious head injury, or be fatal.

On April 10, 2000, we decided that enough was enough. It's ridiculous to spend over $400 per month for a vehicle that is not safe for our daughter.  We first went to Ricart's Isuzu showroom, and then to the Ford Truck area.  We explained our situation and decided
that the Explorer best suited our needs.  After selecting a 2000 Explorer XLT, we went inside and waited for the Sales Manager to come in and give us some figures.  We had explained up-front that the payoff on our Ranger was $28,010, and that Huntington
would reduce that amount by $980 if we went through them again.  We also said that we wanted $1000 for our second car (a 1988 Nissan Pulsar NX) that we would be
willing trade to help offset the negative equity, and we could put $1500 cash down.  That would bring our payoff down to $24,530.  We were hoping that given the situation, Ricart would be willing to show good money on our Ranger (especially considering our safety
concerns, and the fact that it was only 6 months old) and give us a great price on the Explorer we had selected, which had a MSRP of $31, 075.  The average invoice on this particular Explorer is $28,100.  Since Ricart claims to be the largest Ford dealer in the
world, we figured that they would be in the best position to make us the deal we needed.  After all, being the largest means that by dealing in large quantities, you have reduced costs per vehicle. Again, we also thought that our current situation would be taken into consideration, as well as the fact that since 1995 we have purchased 4 new vehicles at
Ricart, and referred 2 more.  Even if a loss had to be taken on this deal, certainly money was made on us the 4 previous times and treating us well now would ensure
that we would be back again for our future vehicles. Well, we were wrong.  None of this seemed to matter to
any of the sales managers we dealt with.  Sales Manager #1 was the epitome of the "sleazy used car salesman".  He never gave us any numbers and said that
there was just nothing he could do.  We laid out exactly what we wanted but there was absolutely no compromise on his end.  He then sent in Sales Manager
#2, who was supposedly his boss.  This guy did all the posturing to try and show us he cared, but his condescending grovel was more than we could stand.  He
again said that nothing could be done to help us with the situation, and furthermore, would not even help direct us to someone who could possibly help us.  We caught several inconsistencies in what he was telling us and when we questioned him, he suddenly seemed to have a memory lapse.  We asked him if Ricart could talk with Ford on our behalf to see if they would be willing to help out financially, either through a rebate or discounted price on the Explorer.  All he said was, "Nope, can't do it".  We then asked if he could give us Ford's Customer Service number and he said, "Nope, can't do it.  Don't know what it is."
For heaven's sake, he didn't even offer to help us find a phone number!!  My impression of Ricart Sales Managers is a bunch of sleazy, uncaring clods that are out to make a fast buck on an easy target.

On April 12, 2000, I submitted my complaint to Lynn DeWitt, head of Customer Service at Ricart.  She stated that there was absolutely nothing she could do for us.  I then filed a complaint regarding the safety issue with the Ranger, and Ricart's conduct, online
with Ford Motor Company.  Ford agreed to give us a $1000 rebate towards the purchase of any new Ford vehicle, but Ricart still refused to negotiate with us.  We also filed a complaint with the Attorney General's office, who as ususal, did nothing.

After paying down on my Ranger for another year, we decided once again to pursue trading it for a safer vehicle.  In March 2001, I submitted a pricing request from the online service "CarPoint", who sent my information to Ricart.  I received a response from
Sheryl Sager, who requested additional information.  I provided her with the info she requested, but she never followed up with me.  When I pursued contacting
her, and mentioned my past problems with Ricart, I received the following e-mail from Ernie Hyatt at
Ricart:

    "If you feel you can get a better deal at another
dealership maybe you should. We have offered you the
best we can, given your circumstances.
    We will be happy to contact Ford Motor Company
about your concerns with your Ranger.
    As for Ricart not offering the best deal, I find
it curious that that you were given a better deal at
another Ford dealership and did not take it. Maybe you
should, if you have such a high disregard for
us.
    As it stands now, we will honor the last offer we
gave you, but no more. If you have any further
questions or concerns regarding your Deal, please feel
free to contact me.

Regards,
Ernie Hyatt
General Sales Manager, Ricart Automotive)"

We ended up taking our business to Don Wood Automotive
and got an incredible deal on the Ford truck that we
wanted...no hassling, no attitudes...just great
service and a great deal.

Stay away from Ricart unless you have a good supply of KY....nothing is worth the headache of dealing with
them.

Keep up the great work with the site!
Thanks,
MMB

   

I have a Ricart service agreement and warranty. With the class action going against them should I worry about whether they will be any good should they go out of business? Can I transfer them to another dealer? Good web page!    

                                            Sandra B.

I love it... I found out about your website from the DISPATCH!!!!!
hahahahahahaaaaaaaa......

I bought from Ricart once and it was an OK experience, although being a 24
year old, I 'felt' bad that the finance manager looked pissed that I kept
saying NO to the extra warranty stuff. Poor guy... <<snort>>

So a couple years ago, my husband and I walked out of Ricart when they tried
the bait and switch thing. We got as far as letting them pull a credit
report on us! On our way out, one of the cocky sales putzes make a crack to
my husband about me 'pulling him out of there'. I kept pulling and we saved
some money!!

We live 10 minutes from Ricart, but I schlepp to Buckeye Nissan in Hillard
for service. Ricart service people are so rude. Buckeye Nissan's staff are a
pleasure to deal with. Take that, Ricart!!!!

Keep fighting the good fight!!
TAB

I was looking to see if Ricart had a web page because I need to purchase/lease a new car. I figured they could probably offer me a good deal because of their size and volume business. The information on your web site will help me to make a more informed decision. Thank you again and good luck in your efforts.

M. S.

I hope I am not being too obtrusive, but what has happened to your web site?
I recently had a terrible experience myself, and your web site was of great
assistance.

                                          S.M.

You won't believe my story, I'll type it all out when I have time.  Ricart is
the worst.  Is there anyway I can advertise this site? y fees and still not be able to do anything so we let it drop.

My husband and I are leasing a 1998 Jeep Cherokee Limited through National City and from Ricart Jeep.  When we got the vehicle (new) we were concerned with leasing as we knew would could not stay under the allowed 12k/year and was told that we would not have to keep it through the lease term; rather keep it 50%-60% of the lease term and then we could trade it in to any dealer without a loss.  We were told that at that point, (50%-60% of the term) the payoff and value would be about equal.  Therefore, we fearlessly (and blindly) went into this lease.  Now 75% through the lease term, we are in BIG trouble.  We're more than ready for a new vehicle, but we have $10,000 in negative equity in our Jeep!!!  (Keeping the Jeep until lease end doesn't help much either, because we are already at our mileage limit, and have 18 months to go.)

I just looked at our lease agreement, and we paid about $28K for the Jeep, have paid $390/mo. on it for 43 months and the current payoff is $19,800.  The trade-in value is only $10K.  I cannot figure out how this works out.  I looked everywhere and could not find the lease rate, or money factor on my paper work.  I don't even know if that is the problem or exactly what is.  But I'm very worried --- A new car is hard enough to pay for, we certainly can't pay for two cars at the same time.  We have been told by every dealer that we have talked to that Ricart and National City were in a mess (whatever that means) for doing leases like ours.  National City supposedly no longer leases for that reason.

Do we have any recourse?  Is there any way out?

Thank you for your time.  I appreciate your having this web page &#8211; I only wish I would have known all of this 4 years ago.

Thank you,
Angel W.

Congratulations on your victory against Ricart.
Good going!
I found about your victory on www.politechbot.com
Its very encouraging to here about people winning against
businesses that want to squelch freedom of expression.
cheers!

        Leonard

Congratulations on your site. The world needs more of them, from cars to
homes. I have to ask, Where is Betty Montgomery on this issue? She in
hiding? How can she let someone continue to operate after this many
complaints? Especially when Ricart has no qualms about who it is he
commits fraud! The elderly, disabled, apparently this mans morals only
count when it comes to making a dollar.

A few weeks back, Betty Montgomery supposedly looked into a complaint of
price gouging by the fuel companies. Afer all, prices would go up 25 to
30 cents a gallon on thursday or friday, then back down again on monday
or tuesday, she says, I see no evidence of price gouging. I believe it is
and we are still being gouged. Maybe we need an attorney general with
luggage, and something filling that luggage, if you know what I mean!

One more thing, why is it, only in America, do businesses and
individuals, feel they have to make a buck by constantly scamming people.
Every where you look, SOMEONE, SOMEWHERE, is attempting to scam someone
out of SOMETHING! From politicians to the small time, the scam is on. I
have lately developed a new motto, "AMERICA, LAND OF THE SCAM!

Keep Up The Good Work!

I have never put a bumper sticker on my car thinking that it was a hill jack thing to do. I've changed my mind. This is the one bumper sticker I will display proudly.
sonia xxxxxxxx
7032 xxxxxxx  rd
lancaster, Ohio xxxxx
xxxxxxxxxx @aol.com
by the way, a ford dealer gave me this web address, his co-worker is a former ricart employee who saw the light and ran from ricart as fast as he could.

I haven't had the pleasure of being scammed by
#1 Ricart but I have heard of the various many
stories. My address is listed;
                                               JH

                                                                          Lisa S.

I live in Zanesville and had several friends that were ripped off by Ricart.
Please send sticker to: xxxxxxx xxxxxx xxxxxxxxx

                                                         Thomas   F.

                                                                    thanks , John K.

ColumbusConsumer: The above individual was redirected to the class action sign-up.

Nice Site,  I'll bet you are having a ball taking on good old Fred.   I
have a feeling if more people read this information they would see at least
a few of the scams perpetrtated on each of them.
My question is you talked about the Interest Rate Scam where they come back
and say that they only get you qualified for a loan at 21%.   They did that
to my wife and myself even though our credit and income are not so Bad.  Is
there a way to challenge that interest rate and possibly get it lowered.

Again,   Nice Site and keep taking it to em.
Ron. G.      

I too am hard to get in touch with. I don't know exactly what you need to know, but I desperately need some help. I am a single mother of 2 kids and working full time and my car payment is 381 a month.

Let me start from the beginning. I went to Ricart with my fiancée and looked a few cars. I liked the 99 Isuzu Rodeo. They did a lot of paper work and said I couldn't BUY it but I could LEASE it if I had a joint lease with someone. So I then had to get my mother to come up and she is on the lease with me. (The fiancée thing didn't work out). So we signed the papers on what we thought was a 3 year lease. I also traded in a Corsica. No down payment was made. I drove the car home. A week later they said there was a few problems and we needed to come back up. I went back and they said there was a problem with the amount. I had to pay about $20.00 more a month to keep the car. I said I'd just take my car back but they had already sold it. They said they could put me in a different cheaper vehicle, but I was frustrated and mad and just signed the papers and left. Also, they had to put my mother as the first person on the joint lease and me second. She has never had a drivers license in her life but has financed over 8 vehicles for her family. They said that after a year it could be transferred into my name to go onto my credit if the payments were kept current. So just recently was that accomplished (2 years later). At first they were going to charge me $400 to do it until I threw a hissy! So now I am in a bind and can barely make they payments. I have tried to get out of the lease, but have negative equity. I don't know if this is right, but at first the sale price was app. $21,000 with payments of $360. Then the second time the sale price was 22,000 with payments of $381. Also it's a 5 year lease. Guess I shoulda read the fine print. But I can't let the lease go without ruining my mom's and mine credit. I cannot for the life of me get out of this or afford it. I don't know what to do and I'm hoping that maybe you can help. If you should need more information, You can call me at 740-xxx-xxxx between 9 AM and 5 PM or at 740-xxx-xxxx after 5. I really hope you can help in anyway. If not, thank you for trying and taking the time to read all of this!!!

Rhonda

I bought a car at Ricart and never will again.   First they told me it was a new car then
cleverly changed their verbage to "never titled" ...then I found out they
were cars used by Ford Employees ... like a gullible Bozo I did not walk away
they had me in with the finance guy and he cleverly never mentioned that
the interest rate was much higher because it was for a USED car.  I
desparately needed a car so I contniued through the process.  THey ever pushed for an
extended warranty ...good thing too since in the first two years I needed
to replace the transmission ($1500), water pump, brake assembly, fuel pump,
carborator....the list goes on.  When I originally picked up the car it
had a slight flaw in the interior door panel.  Leave it and we will fix it they
said.  When I went to pick it up there was a gash in the paint an inch
wide down to metal across the entire driver's door!  Oh it was there all ready
they said.  The body shop[ manager said that I probably put it there and did
not notice!  Finally I got the general manager to come out to the body shop
everyone lied until one of the paint crew addmitted that the damage was
done in the body shop ...and it seemed that everyone wwas aware of
it!!! -including the body shop manager.  So they said that they would fix it.   But it would
be two weeks.  I lost it!  I told thaem that I was going to ALabama in three
days and I intended to take that car!  If it wasn't ready I wanted a comparable
rental at no cost!!!  I really created quite a scene and threatened to
bring in the media ....the car was ready in two days.  I never returned to
Ricart And I never will.  I have nothing good to say about my experience with
that dealership.

So you are not alone.
             SBH
PS ...the car was such a lemon that I ttok it to Byers in Dublin ...they
treated me extremely well.  I lost money on that car .....but learned
alot.  I  have gotten the last four cars from Byers.  They have always been
reat.  -So why can't Ricart be the same???

Obviously, I am not alone in my battle against Ricart. I have a very detailed story about the purchase of a Jeep Wrangler (my dream car). What will it take to put an end to this? What they are doing (at best) is unethical - and at the worst, I would dare to say that it is fraudulent. I am willing to devote as much time as is necessary to this. I am well educated, have a good job, and work hard to maintain a happy balance in my life. However, I will not allow myself to be taken advantage of. A small group of people can form a class action law suit. I would be very interested to learn how many Ricart customers are unsatisfied. Please contact me at 614-xxx-xxxx if you are ready to take this to the next level. Obviously, going to the Attorney General & 6 on your side are of no resolution. Also, please let me know if there are any other avenues you recommend for resolution.Your web site is great. To anyone seeking out an honorable dealer, I am ecstatic about the service at Kreiger; the people are kind, quick, have happy personalities, and are very amicable to deal with. I can't say the same for the Ricart staff.                    Juan S.

Best of luck to you; I hope to hear from you soon, and thanks again for the info

Hey, great site!  I found your page while looking for "Discover Card
Sucks"pages.We won't do business with Ricart because they are not civilized enough
tosimply put a car's price on the windshield. The last time we tried to
shop there they wasted our entire day. First it turned out all the cars we
were interested it were out of our price range. Then we stood around for an
hour waiting for them to bring up a car we could afford for a test drive. We
finally went to se what the problem was and caught them trying to get
it jump started! If they won't tell you the price up front why bother, our time
is valuable too
GOOD JOB!

A e-mail sent to dispatch and CC to me.

Dear Mr. Wolf,

It's most unfortunate that the real issues of customer abuse and freedom
>of speech have been lost in the legal quagmire of "Cybersquatting."
>Apparently Dalton's research of the complaints filed at the Attorney
>Gnerals office (against the Ricart Automotive Group) has Fred Ricart in an
>uproar. If Mr. Ricart only wants the focus to be on trademarks, is he
>covering up or avoiding the truth of the original issues which may include
>stealing from his customers? Thanks Mr. Dalton for making us aware of your
>findings.
>                             J.L

You did a good thing and I think you will win in court.  By the way, have
you taken down your site because I get an error after trying to access it?

                                           T.D.

that site is wonderful....can i forward the address on 2 a
plethora of persons?....i won't until u say i can.....no legal concerns as i
think your going 2 win anyway but i ask if only out of courtesy....
                                                   D.G.

I'm not sure if you have seen this yet or not, but back in 1995, there was a
lawsuit filed against Ricart by the Attorney General for violating the
consumer sales practices act. The case number is 95AP01-19. The site is
centralohio.thesource.net/Files/9507194.html       F.H.


.Thanks for writing back! I found your e mail address through
  register.com The funny thing is, Ricart has purchased ricartsucks.com & ricartbites.com.
My situation (thankfully) has been
resolved. But it did take a trip to the Attorney General's office +
retaining a lawyer to get it resolved. When I first found your site, I tried
to forward my tale to you, but it came back undelivered. I plan on making it
my hobby to share my story with anyone who is willing to listen. What I am
also wondering about are the number of people who have been duped that fall
into specific categories. For example, I am 38 years old, and female. I am
married but applied for the loan in my name solely. Depending on the number
of similar situations, I would think that a class action law suit could
result.
Here's what happened to me:
04-06-00: my husband Bill & I went to Ricart Jeep & I completed all paperwork to
purchase  one 2000 Jeep Wrangler. Contract was for 60 months, at a rate of
11% through National City Bank.
04-10-00: the finance manager called & told me the application was denied,
probably due to my debt-to-income ratio. (which is believable in my
situation)
04-13-00:I dropped the jeep off to have side steps installed, one key
programmed, and the tail gate adjusted because it was loose. The service
staff was extremely rude, and I began to think that it would be a long three
warranty years if I had to continue to deal with these people.

Also on this date, the finance manager called & said that I had been
approved through Bank One at 14%. He said that he intended to go to a
secondary lender (an affiliate of Wells Fargo) because they could offer the
same rate at a longer term. Nice, huh?

My husband & I went to Krieger. We explained the situation to them, and we
were advised that, since I was not approved through NCB, the contract was
not in existence, and we could return the jeep & walk away from it. We
called Nick (the finance manager) to confirm that the NCB loan was denied,
and that we could walk away from the vehicle. These questions were asked at
least three times during the conversation, each time with the same response.
He even went so far as to say that in 7-10 days I would receive a letter of
denial from NCB.

Based on this, I completed an application with Krieger. I was approved
through Chrysler financing at a rate of 11% within the hour.

04-14-00: We called Ricart & told them that we did not want the jeep. At
this point, we were told that my application through NCB had been approved,
and that we owned the jeep.When I questioned the date of approval, I was put
on hold & then informed that my paperwork from NCB was missing from my file.
I requested a phone number for NCB, but the finance rep said that he didn't
have it. (strange, isn't it their job to work with the banks?)

I typed up a letter to Nick, and drove to Ricart to remove some cd's from
the jeep. I was told that the jeep was mine, and that it would be towed to
my house at my expense if I didn't drive it home. I left the jeep there, of
course, and came home. I reviewed my paperwork, and discovered a "spot
agreement", which stated that financing from a third party lender had to be
secured within 6 days. (it didn't stipulate business days). Nick's first
notification of approval was on the 7th day, so I thought this would
definitely be a way out. I typed another letter stating this & faxed it
over.

04-15-00: The general manager called me at work & said that we owned the
jeep & it would be towed to my home. I told him to do whatever he had to do.
At this point, I drove downtown & filed a complaint with the atty general's
office. The counselor I spoke to told me to contact Lynn Dewitt who is their
consumer affairs rep. I called her that day & faxed over all correspondence
previously sent to Ricart, including a copy of the spot agreement. The jeep
was towed to my house, and left in my driveway.

04-16-00: I called an attorney. He made a 3-way call to Jim (the finance
manager). He outright lied & said that he never said that my application
with NCB was denied; he said that it was pending. Note, four employees at
Ricart witnessed my husband's conversation with Jim. It was a very heated
discussion; when we requested contact names at NCB, Jim refused. At the end
of the discussion, my attorney advised me to overnight the keys back to Lynn
Dewitt, along with a letter stating that the jeep had been towed to my home
without my authorization, that it was left in a spot where it blocked access
to my garage, and that it was not insured.

05-17-00: Lynn Dewitt called my husband at home & said that she did not want
a disgruntled consumer on her hands, and she would send someone out to pick
up the jeep that evening. The same manager who had called me & said that the
jeep would be towed to my house was the same person who had to come pick it
up. Interesting, huh?

Anyhow, my issue is over. I do however intend to seek restitution for my
attorney fees (approx. $550), + four hours time missed from work, expenses
for paying a court reporter to transcribe two messages left by Jim, and
parking downtown.

Are you pursuing action against Ricart, or is he pursuing action against you
because of your web site?  Sorry the e mail is so long - but it is quite a
story. I can't understand why a company can have so many complaints, and an
obvious established pattern of business practices which are harmful to
consumers, yet still be allowed to operate. Let me know what your thoughts
are; my new hobby is also to educate as many people as possible about my
experience with these people.
Take care, and have a good weekend.
-----Original Message-----
                                     

I'd seen a newspaper column (The Dispatch, by Mr.B.Wolf)  that said
there was a  grad student who had created  a Web site that was
very "critical" of (or that told accurately about crappy service he
received from) the Ricart Auto Mall organization. I was unable to locate any SITE on
the Web that has anything "critical' to say about The Ricart organization, or to
find theeiter sites (probably closed donw now) mentioned by the newspaper
article.I too had a 'bad' experience at the Auto Mall, and I  hope to be able to
tell some more concerned people about the way we were mis-treated
by the Ricart "gang". So, if there IS somebady there at your e-mail address who is interested in hearing about MY amusing little episode with Ricart's Auto Mall, please let me know!
In late 1997 or early 1998 I ended up by submitting my (so far ignored)
complaints about Ricart to the North American Nissan office, and they
generously paid me a small "cry baby" check - in the sum of about $ 47.
Ricart was "storing" my new Nisan truck as a *special service* for me,
while I had to attend to ceratin duties. At this time my wife had been
feeling a lcak-or-confidence in her ability to drive my truck home on a rainy
night, so we screwed-up by leaving my NEW truck (bad error) with the Ricart
gang. They then delivered the truck and the wife signed that it was
"good"and I failed to driive the truck for 3 more days. Then I saw they had
used my truck as a *demonstrator* and put on an additional 400 miles !
Hopefully, I can still LOCATE the "file" that is my original
glow-by-blow multi-page "gripe" letter about the Ricart's Auto Mall's lousy behavior
which you may be interested in seeing. I now feel that Ricart's
activities are generally very *treacherous* and underhanded. If you are interested in
hearing further details, please respond. I also have a couple "anecdotes" that
you may find interesting too. A buddy I once worked with had a "dispute" with
Ricart's about a used ($1500 maybe) car that crapped-out about the
time he got the thing home. The guy got "out from under" his contract
to BUY the clunker, only bcause he'd had the "smarts' to stop payment
immediately. There is some other info too. Let me know if you want
any more "evidence" about these jerk-offs underhanded activities,
although you probably have read MOST of what I know.
- - - - -  - Harry

MY Reply-

behconsult wrote:

> Would you believe that I actually remember reading and copying your
> complaint!!! Didn't they also use the vehicle and put 400+ miles on it as
> well? Ricart is a pig and hopefully a slow roasted one at that. The web
> sites were temporarily pull (I agreed to it). If you can send an e-mail to
> the AG office of consumer affairs to get off their ass. I shouldn't be doing
> their job! Thanks

Thanks for your reply to my message.  Yes, you're absolutely
correct - my light truck WAS USED by Ricart's as a demonstrator
vehicle for about 2 to 3 days !  The wife was reluctant to drive either
vehicle home (the new one or the older one, which we had kept)
in the rain that night. We are both in our early sixties, plus she also
has an astigmatism of vision, plus she is from a small community, so
she's not accustomed to driving on freeways at night. The woman
sales person volunteered (Alexis Cofield, I believe her name is - I got this
data on-record though !) - and  this is an important point - that Ms.
Cofield had volunteered to DELIVER my new 1977 Nissan XE truck
to my house on the following Sunday evening. I had bought this truck
on (about) a Thursday or Friday evening - this data is recorded too.
When I got around to it (I was worried my insurance might not cover
a new vehicle), I finally noticed there was about 420 miles MORE on the
odometer than when I purchased it, though it was ONLY 20 miles from
Ricart's Automotive to my apartment! I was "pissed" at this *trick*,
and I thus commenced to write-up all the details of this "scam" in order to
present my case fully to any prosucutor when the time came to do that.
Ms. Cofield had been TOO DAMN EAGER to help us solve our problem,
so in hindsight it was EASY to see how she had flim-flamed us!  Next,
the truck's battery crapped-out on us in Anderson's General Store
parking lot - about a week after I got it, and that store (over by Sawmill Rd.)
had CLOSED, and the wife and me were to last one's out - except
for some store's staff who were lockng the place up. I
found the battery was a "tiny" one with Nissan's name stamed on it.
I feel really SURE this was NOT it's ORIGINAL battery, as is provided
by the Nissan Motors Corp !  Luckilly I was able to reconnect the
loose battery cables and get home without a tow job. These cables had
simply *fallen off*, because when they
stole the original battery they had been in a BIG hurry (apparently), to
get this job done, so the sales Bitch could deliver this vehicle to me.
I'm in industrial electrical maintenance work so I "recognize the symptoms"
quite easilly. I've also be SCREWED before, so I can EASILLY recognize
those symptoms too! I called up the sales manager and he tried to argue
that I was really "screwed up", and therefore really did not KNOW what
had caused my truck's mileage to "grow" by 400 more miles!  This, of
course, was idiotic. The wife has her OWN car, so if she had wanted to
"cat around" without my knowing, she would certainly NOT have
bothered to drive this brand new Nissan truck, which we
both were afraid might  not be insured !  (my car insurance at that time was
in West Virginia and I could not manage to get in contact with that
fellow - so we didn't drive the new truck until he had pronounced the
it "had insurance".)  The (minor) "Unit" Sales Manager tried to say
I had lied, or apparently was incompetant. With an abnormally high
I.Q., I really HATE IT when some bozo-the-clown steals from me,
and he insists I'm full of shit when I accuse him of wrong-doing.  I
then talked to the "comnplaint" lady at the Main Office of  Ricart's.
They had then "dillied and dallied" and I got a less-than
*helpful* response from them from folks who were lining me up to
speak with "Big Daddy" who is there REAL Big Sales Manager for all of
Ricart's. About a day or so later we contacted Ricart's complaint person,
there has some FURTHER "secretarial person" trying to contact
me by phone from Ricart's. But I had asked to hear some serious
response from the "Big KahOona", who was the REAL, overall
manager, whose name I now forget (though he's on record too).
The (cooperative) Nissan Motors (manufacturing company)
complaint woman, from their "customer feedback" toll-free line
managed to have me reinbursed directly from Nissan for about
$ 47. This was payment for the mileage that Ricart's Automotive
 had *stolen* from me while they OBVIOUSLY used the truck as
a DEMONSTRATOR vehicle. Their "original" (small time) unit
manager-guy had tried to insist that IF my truck was USED. then it
had been USED by some 'unknown (criminal-type) guys, who had
managed to somehow "jimmey" the lock on Ms. Alexis Cofield's desk to
get my truck's key ! This story was *totally* a bullshit "invention" that he
 had made-up to protect Ricart's Auto Mall and himself. **** I plan to go
back to the Site that you listed in your (other0 e-mail, and POST the basic
details of the friggin' "adventure" I had at Ricart's Automotive. *** Very
glad that you had the GUTS to hang-in-there, and put some PAIN in
this sonfoabitch Ricart's life. He is getting rich by screwing his customers
royally. His sales people are only doing what the Ricart clan permits them
to "commit". Ricart LIKES his sales people to SCREW us, because this
increases his profits too. These salespeople are "clawing" and "scrapping"
like tigers to increase their sales volumes. This will generate increased sales
and increase their commissions, and it the same time increase Ricart's level
of profits too. I have heard that Ricart want to get into the sales of airplanes

and insurance, and that he has plans to become an Internet provider !
Ain't it scary to think of Ricart as a competitor of Bill Gates and Microsoft,
and a rival of MSN and of AMAZON.COM ?  Catch you later
with more details. *** A guy who sells pickup truck caps told me
that he didn't buy his Nissan truck from Ricart's, and that many of the
folks "in the know" would rather pay a perhaps a hundred bucks MORE
than to do business with Ricart's - - - I AGREE !  Another guy told me a
fellow he either knew ( or heard about) had bought a used pickup truck.
This guy stopped for gas at a station and one of the employees there
told him that was the truck he had traded in at Ricart's now too long
ago. The former owner then ased the guy how MUCH money had this
fellow paid for the old trucd and the man told hin the price. The guy who
had traded-in the truck said that he had paid TOO HIGH a price, that the
truck had TOO MANY miles to be worth that  much dough. The guy who
just bought it said in had only about 38,000 miles and  they looked at the
"clock" which said this was true. The fellow who had sold it (traded it)
at Ricart saind the was "crap", and that it had "over 100,00 miles on it"
when he sold. When Ricart's saw that their scam was discovered,
they told this guy they would give his the truck FREE if he "forgot"
the problem had occured.
R

Copy of letter sent to me via e-mail.

Sincerely,  Ronda W.

I